This client felt that current tools such as vTIger and Sugar CRM were bloated and had a steep learning curve. Therefore he commissioned this custom application for his organization, which manages teams of call centers selling various products.

The application some standard features like:

• User management with roles/permissions
• Campaign and sales team creation and management
• Reports section to track sales data throughout the organization and organize by sales team and utilizing charts from Google Charts API
• And a blog feature, so administrators can send out notices.
• A repository for training materials for each campaign.

U/I Features

• Accordian menus
• Pop-out date pickers
• TinyMCE
• A live clock

I’ve also incorporated a time clock into this system. Not only does it record clock-in and clock-out times, but it also computes wages, allows users to request for time off, and notifies site administrators if users are late or forgot to clock out at the end of the day.